For general comments, questions and information:
Call 1-800-TALK-MVP (1-800-825-5687) to speak with an MVP representative. For more specific contact information, choose the statement below that best represents you.

For current MVP Members:
To contact Customer Care, please call the phone number on the back of your Member ID Card. The Member Customer Care Center is open Monday-Friday, 8 am to 6 pm (ET).






  • I am shopping for a health plan.

    Need help?

    Call 1-800-TALK-MVP (825-5687) to speak with an MVP representative about your plan options or fill out the contact form below.

    The MVP plan selector can also help you find the right plan for you and your family—and even provide information about whether you might qualify for financial assistance.

    Think you might qualify for a Medicaid, CHPlus or Harmonious Health Care Plan? Find out how.

    If you live in Albany, Columbia, Dutchess, Genesee, Greene, Jefferson, Lewis, Livingston, Monroe, Oneida,