Day: April 14, 2021


10 Creativity Challenges to Exercise Your Creative Confidence | by James Le | Constraint Drives Creativity

· Tool: Customer Journey Map

· Participants: Solo or groups of 2 to 6 people

· Time: 1–4 hours

· Supplies: Whiteboard or Post-its


1. Choose a process or journey that you want to map.

2. Write down the steps. Make sure to include even small steps that may seem trivial. The goal is to get you to consider the nuances of the experience that you may normally overlook.

3. Organize the steps into a map. Usually we display the steps sequentially in a timeline. Your map may include branches to show alternative paths in the customer journey. You could also use a series of pictures or whatever method fits your data.

4. Look for insights. What patterns emerge? Anything surprising or strange? Question why certain steps occur, the order they occur in, and so forth. Ask yourself how you might innovate each step.

5. If possible, show the

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Hyponatremia: Symptoms, Causes, and Treatments

What Is Hyponatremia?

Hyponatremia (low blood sodium) is a condition that means you don’t have enough sodium in your blood. You need some sodium in your bloodstream to control how much water is in and around the cells in your body.

It can happen because of certain medical conditions, some medicines you might be taking, or if you drink too much water.

Because of the low sodium, the amount of water in your body rises and causes your cells to swell. This can lead to many problems. Some are mild, but others can be serious and even life-threatening.

How low is too low? Your blood sodium level is normal if it’s 135 to 145 milliequivalents per liter (mEq/L). If it’s below 135 mEq/L, it’s hyponatremia. Your doctor will be able to tell you whether your level is too low.

Hyponatremia Symptoms

You may not have any symptoms if your hyponatremia

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‘Degrading and undignified’: Centre suspends manager over treatment of Ndebele activist

  • A shopping centre manager who is embroiled in a controversy over his behaviour, has been suspended, pending an internal investigation.
  • The manager was caught on video telling a man that his traditional Ndebele attire was inappropriate and that he should leave. 
  • Redefine Properties, which manages the shopping centre, has apologised.

Redefine Properties has apologised for the treatment that its Johannesburg-based Boulders Shopping Centre manager meted out to two visitors and says it has suspended the manager, pending an investigation.

This comes after a video emerged on social media of the manager telling Ndebele activist, Thando Mahlangu, that his attire was inappropriate and that he should leave. 

Redefine CEO Andrew König said the company distanced itself from the “degrading and undignified manner in which Mr Thando Mahlangu and Ms Nqobile Masuku were treated by the centre manager” on Wednesday. 

He said the events that unfolded were “most regrettable”.

“The Boulders [Shopping]

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What you should (and shouldn’t!) do after a massage treatment. | by Mind-Body Continuum

So, you’ve had your massage, you’re feeling nice and relaxed…you know, that muscles melting off your bones feeling. You know your massage therapist was talking to you at the end of the treatment, but you were feeling too sleepy to really take it in. So what to do now? I mean, you had a massage for a reason right? It could have been to relax, de-stress and have some ‘me’ time. Perhaps it was because you’ve had some nasty tight spots that needed an ease off. Maybe you had an injury and you were looking for a way to help speed your recovery. You could even be one of those people, who is so tuned into what your body needs, that you are having regular maintenance treatments — giving your body a regular ‘tune up’. Whatever the reason, you want to make sure the benefits are going to last as

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SA Civil Aviation Authority dismisses allegations it gave SAA ‘special treatment’

Silas Stein/picture alliance via Getty Images

  • The SACAA has denied allegations that it provided “special treatment” to SAA after a take-off incident in Brussels was reported several weeks after it happened. 
  • An SAA flight carrying Covid-19 vaccines from Brussels had the incident on 24 February, but it was not reported within the stipulated time of 24 hours.
  • SACAA says it is not aware of any investigation carried out in Brussels.

The South African Civil Aviation Authority (SACAA) has denied allegations that it provided South African Airways (SAA) with “special treatment” following a take-off incident reported to the regulators three weeks after it occurred. 

It is alleged that an SAA flight carrying Covid-19 vaccines from Brussels ran into difficulty during take-off on 24 February, and that the incident was not reported within the stipulated time of 24 hours.

Civil Aviation is now investigating the take-off delay and safety incident involving the

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Penn Dental Medicine Working to Improve Access to Care for Persons with Disabilities | Handicapped Disabled

PHILADELPHIA, March 26, 2021 /PRNewswire/ — With the goal of helping to improve access to dental care for individuals with disabilities, Penn Dental Medicine is establishing a new continuing education series through the support of the Delta Dental Foundation (DDF). A $50,000 gift from DDF will fund an online professional development program designed to help oral health professionals better understand and care for the disabilities community.

“We are dedicated to not only educating our students, but also practicing clinicians in caring for persons with disabilities,” says Penn Dental Medicine’s Dean, Dr. Mark S. Wolff. “In the U.S., there are nearly 57 million people with disabilities. To serve this population, the educational paradigm must shift and the community of dental providers must be given the tools to accommodate patients with differing needs.”

Through Penn Dental Medicine’s new Care Center for Persons with Disabilities, which opened in December 2020,

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